Custom
Have an idea?
Share a concept, sketch, photo or phrase and we'll design a custom piece around it.
Contact
Reach us directly, send a general enquiry, or choose the path that fits your project — custom, corporate or shop.
Frequently asked
How ordering, pricing, payment and delivery work at Tees & Tales.
Ordering
Every order follows the same five steps: you tell us your idea, we create the design, you approve your mockup, we make it, and it arrives. Nothing goes into production before you've approved the design.
No. Submitting a form or WhatsApp message starts an enquiry. It doesn't place or charge an order, and nothing is confirmed until we've spoken with you directly.
Enquiries sent from the website open in WhatsApp on 0741 177 718, so the conversation continues there. You can also reach us on Instagram @tees.and.tales_ or TikTok @teesandtales_.
Products
T-shirts, polos, hoodies, sweatshirts, caps, trucker hats, tote bags, mugs, tumblers, bottles and cups, gift sets and corporate merchandise. If what you need isn't listed, choose Other in the custom brief and describe it.
Yes. Published ready-made designs appear in the Shop alongside the custom-order service. Product availability and pricing are shown on each published piece when the studio has supplied them.
Payment
Online payment isn't available yet. Once your order is agreed, payment details are confirmed directly with you through WhatsApp.
Pricing is confirmed after we understand your brief: the product, quantity, design work and any personalization involved. The website doesn't show final prices for custom work, and we won't quote until the details are clear.
Delivery
Tees & Tales is based in Nairobi, Kenya and serves customers across the country. Add your delivery location to the brief and we'll confirm the delivery arrangement with you directly.
Timelines depend on the product, quantity and design work involved, so we don't publish a standard turnaround. Once we understand your order we'll confirm the timing directly with you.
Sizing
Available sizes are listed on each product in the Shop. For custom orders, add the sizes you need in the Size information field of the brief, or leave it open and we'll guide you.
Say so in the brief. Size information can be left open, and we'll help you decide before the mockup is approved and anything is made.
Custom
Share a concept, sketch, photo or phrase and we'll design a custom piece around it.
Corporate
Brief us on your team, event or campaign and we'll build a merchandise quote around it.